Terms
The rules for using FinConnect as a UK client or finance expert, including account responsibilities, expert verification, bookings, payments, payouts, and platform conduct.
FinConnect connects clients with UK finance, accounting, and tax experts. Users must provide accurate information, use the platform lawfully, and maintain the security of their own accounts.
We may suspend or restrict access where platform misuse, fraud, abuse, or policy violations are detected.
Experts must provide accurate qualification and profile information. FinConnect may request evidence of credentials before promoting an expert as verified or eligible for matched client work.
Verification supports trust but does not remove the client responsibility to review profiles, suitability, scope, pricing, and professional engagement terms before booking.
Clients are responsible for reviewing expert profiles, service details, availability, and pricing before confirming a booking or payment. Payments may be processed by Stripe or another configured provider.
Experts are responsible for delivering services professionally, keeping availability accurate, complying with applicable professional obligations, and following the payout and verification processes configured on the platform.
Users must not upload unlawful, abusive, misleading, or infringing content or attempt to disrupt the normal operation of the platform.
FinConnect may remove content or limit access where content or behavior creates risk for users or the service.
FinConnect provides marketplace and operational tooling but does not replace professional judgment, regulated advice requirements, HMRC obligations, or independent due diligence by clients and experts.
Additional policies, refund terms, and service-specific conditions may apply where clearly stated in the booking or support flow.
